Refund policy

 

I gladly accept returns, exchanges and cancellations

Just contact me within: 14 days of delivery

Post items back to me within: 30 days of delivery

Request a cancellation within: 12 hours of purchase

Please contact me if you have any problems with your order.


The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders except where the customisation is such that the item can be easily resold.

Conditions of return

Buyers are responsible for return postage costs unless the item is faulty. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


Questions about your order?

Please contact me if you have any problems with your order.