Shipping policy

Charges

UK - Always FREE

 

Processing time

Ready-to-shop items are normally dispatched within 1-3 working days of purchase.

Jewellery pieces in the Cassiopi Fine jewellery collection are handmade to order and are dispatched within 3-4 weeks.

Please check the individual product page for more specific details.

 

Estimated delivery times

Once dispatched packages are normally delivered in:
UK 1-2 working days via Royal Mail.

We'll do our best to meet these estimates, but can't guarantee them. Customers in Guernsey, Isle of Man and Jersey should note that delivery may take a little longer than the quoted UK time.

 

Customs & Import Taxes

Customers outside of the UK are responsible for any customs or import taxes that may apply. Cassiopi cannot be held responsible for delays due to customs.